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Sales and service

Voice teams trained to sell and serve - not just to answer.

Acelargo voice programs cover outbound sales and inbound service for U.S. and India processes. Agents are trained specifically to engage, sell, and support. Every conversation is built around closing sales and resolving service needs with confidence.

What we do

  • Outbound sales campaigns
  • Inbound service and retention
  • Insurance LOBs: Motor, Health, Travel
  • Fintech sales and service
  • AI call monitoring on every interaction
  • AI-assisted feedback and training
  • Live KPI management on the floor

Channels

Voice inboundVoice outbound

How a program is stood up

  1. 01

    Hire to profile

    Month 1: dedicated recruitment against your exact profile and volume.

  2. 02

    Certify

    Month 2: process training, quality certification, systems readiness.

  3. 03

    Go live

    Month 3: floor live with AI monitoring, coaching, and daily reporting.

Talk to an operator, not a brochure.

Tell us the work. Commercials are issued on approval after we scope the process - not from a public rate card.

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