Technology and advisory
Advice from operators who still have to make the Monday roster work.
Acelargo is a consulting partner for CX and operations strategy as well as a contact center. We design the sales floor, the training loop, and the technology behind it so client outcomes are built to last.
What we do
- CX and operations strategy
- Sales-floor design
- Training-loop design
- KPI and reporting design
- Ramp plan to 100 seats
How a program is stood up
- 01
Diagnose
Current volumes, conversion, CSAT, and floor reality - not interviews only.
- 02
Design
Seats, skills, tech, and a 3-month hire-train-live plan.
- 03
Deliver
We can operate the plan. That is the point.
Industries that buy this
Talk to an operator, not a brochure.
Tell us the work. Commercials are issued on approval after we scope the process - not from a public rate card.