Sales and service
Email that is a workflow, not an inbox.
Structured email support for service requests, sales follow-ups, and documentation-heavy processes. Turnaround, quality, and escalation are managed as floor KPIs, with the same AI reporting layer as voice and chat.
What we do
- Service request handling
- Sales follow-up sequences
- TAT and quality SLAs
- Escalation desks
- AI-assisted quality review
Channels
Email
How a program is stood up
- 01
Workflow
Queues, templates, and authority limits signed off before volume.
- 02
Run
Daily reporting on backlog, TAT, and CSAT.
Industries that buy this
Talk to an operator, not a brochure.
Tell us the work. Commercials are issued on approval after we scope the process - not from a public rate card.