Sales and service
Chat that resolves - and still knows how to sell.
Real-time chat for sales assist and service. The same sales-trained culture as voice: low resolution time, high CSAT, and a floor that is coached from AI insights rather than a thin sample of transcripts.
What we do
- Live chat sales assist
- Service and troubleshooting chat
- Queue management and CSAT tracking
- AI quality flags on chat transcripts
- Escalation handling
Channels
Live chatIn-app chat
How a program is stood up
- 01
Playbooks
Sales and service talk tracks certified before go-live.
- 02
Floor
Gen Z-aware culture: gamification and mindshare, not just occupancy.
- 03
Report
Automated day-to-day reporting to the client.
Industries that buy this
Talk to an operator, not a brochure.
Tell us the work. Commercials are issued on approval after we scope the process - not from a public rate card.