Delivery
Omnichannel, smart-shoring, and floor delivery models.
Omnichannel, smart-shoring, work-from-home, and multilingual hubs - the models behind the MSA.
Voice, chat, and email
Sales and service across every channel, with one sales-trained floor.
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U.S. work from India
U.S. contact-center partnerships, run from Gurugram, NCR.
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Floor-first delivery
A managed Gurugram floor, with training and monitoring built in from day one.
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English-language voice, chat, and email for U.S. and India processes.
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